Terms of Service

Draft: needs legal review. This page is a plain-language working draft prepared before launch. It is not legal advice and has not been reviewed by counsel.

What Nohana is

Nohana is a marketplace. Captains, not Nohana, operate the trips. Each captain is an independent operator responsible for their vessel, crew, credential, insurance and the safety of their guests.

Bookings

When you reserve seats we hold them for 10 minutes while you pay. A booking is confirmed only after the payment succeeds. Prices are per seat and set by the captain; the total is shown before you pay and includes Nohana's service fee.

Payments

Payments are processed by Stripe. Nohana collects payment on the captain's behalf and pays the captain through Stripe Connect, minus the platform fee.

Cancellations

See the cancellation policy.

Conduct

No harassment, hate, spam or scams in messages, reviews or listings. We may hide content and suspend accounts that break these rules. You can report any message, review, listing or person in the app.

Captains

Captains must hold a current USCG credential appropriate to the number of passengers (OUPV listings are capped at 6 guests), carry the required insurance, and keep their documents current. Listings are reviewed before they go live.

Liability

Watersports carry inherent risk. Guests must also accept the liability waiver.